Privacy Policy

1. Introduction

ActicateTech Pvt Ltd ("Acticate", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our SaaS platforms.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide

We may collect personal information such as:

• Name, email address, phone number
• Company name, designation
• Information submitted via contact forms, demo requests, or inquiries
• Account and billing details (for SaaS products)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, device information
• Pages visited, time spent, referral URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and improve our services and SaaS products
• Respond to inquiries and support requests
• Manage user accounts and subscriptions
• Send service-related communications
• Improve website performance and user experience
• Comply with legal and regulatory requirements

4. Data Sharing & Disclosure

We do not sell or rent personal data. We may share information:

• With trusted service providers (hosting, analytics, payment processing)
• To comply with legal obligations or lawful requests
• To protect Acticate's rights, security, or users

All third-party providers are contractually obligated to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While no system is completely secure, we strive to follow industry best practices.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or update your personal information
• Request deletion or restriction of data
• Withdraw consent for processing
• Opt out of marketing communications

Requests can be sent to hello@acticate.com.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For questions regarding this Privacy Policy, contact us at:

Email: hello@acticate.com

Company: ActicateTech Pvt Ltd